Privacy Policy

Last Updated: 17th June 2026

Introduction

Astrrid Lovelett ("I", "me", "my") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information is collected through this website, how it is used, and the rights you have regarding your personal data.

By using this website or engaging with my services, you acknowledge the practices described in this Privacy Policy.

Who I Am

Website: www.astrrid.com

For the purposes of UK data protection law, Astrrid Lovelett is the data controller responsible for the personal information collected through this website and associated services.

Information I Collect

Depending on how you interact with the website and services, I may collect:

Information You Provide

  • Name

  • Email address

  • Phone number (if supplied)

  • Birth details provided for consultations

  • Information submitted through enquiry forms

  • Information relevant to consultations and advisory services

  • Information contained within email correspondence

Technical Information

When you visit the website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Website usage data

  • Cookies and similar technologies

How Your Information Is Used

Your information may be used to:

  • Respond to enquiries

  • Deliver consultations and services

  • Prepare reports and assessments

  • Process bookings and payments

  • Manage appointments

  • Provide customer support

  • Improve website functionality and user experience

  • Comply with legal obligations

Where you have provided consent, your information may also be used to send newsletters, updates, or other communications.

Lawful Basis For Processing

Under UK GDPR, personal information is processed on one or more of the following legal bases:

Contract

Where information is required to provide a service you have requested.

Legitimate Interests

Where processing is reasonably necessary to operate and improve the business.

Consent

Where you have actively agreed to receive communications or marketing materials.

Legal Obligation

Where information must be retained or disclosed to comply with applicable law.

Payments

Payments are processed through trusted third-party payment providers, including Stripe.

I do not store or have access to your full payment card details.

Please refer to the privacy policies of these providers for information on how they process personal data.

Scheduling Services

Appointments may be scheduled using third-party booking services.

Information submitted through booking systems is processed in accordance with the privacy policies of those providers.

Website Hosting and Analytics

This website is hosted by Squarespace.

Squarespace may collect technical and analytical information relating to website usage.

Where analytics tools are enabled, information may be used to understand website performance and improve visitor experience.

Marketing Communications

If you subscribe to a newsletter or choose to receive updates, your contact information may be used to send relevant communications.

You may unsubscribe at any time using the unsubscribe link provided in emails or by contacting me directly.

Data Sharing

Personal information is not sold, rented, or shared with third parties for marketing purposes.

Information may be shared only where necessary with trusted service providers who assist in operating the business, including:

  • Website hosting providers

  • Payment processors

  • Scheduling platforms

  • Email service providers

  • Professional advisers where legally required

International Data Transfers

Because some service providers may operate internationally, your personal information may occasionally be processed outside the United Kingdom.

Where this occurs, reasonable steps are taken to ensure appropriate safeguards are in place.

Data Retention

Personal information is retained only for as long as reasonably necessary to:

  • Provide services

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

Information that is no longer required will be securely deleted or anonymised where appropriate.

Your Rights

Subject to applicable law, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict processing

  • Object to processing

  • Withdraw consent where consent has been given

  • Request a copy of information held about you

Requests can be made by contacting me using the details below.

Cookies

This website uses cookies and similar technologies to improve functionality and understand website usage.

You may manage cookie preferences through your browser settings or the website cookie banner.

For further information, please refer to the Cookie Policy.

Security

Reasonable technical and organisational measures are taken to protect personal information against unauthorised access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Changes To This Policy

This Privacy Policy may be updated periodically to reflect changes in legal requirements, services, or business practices.

The most recent version will always be available on this website.

Contact

If you have any questions regarding this Privacy Policy or the way your information is handled, please contact:

Astrrid Lovelett via the website: www.astrrid.com

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe your personal information has been handled improperly.

Website: https://ico.org.uk